Last Updated: April 2026
At neztly.com, operated by Allvia LLC (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our children’s furniture and play items.
1. Information We Collect
We collect information that allows us to provide a seamless shopping experience:
- Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
- Payment Information: Payment details are processed securely through our encrypted payment gateways. We do not store full credit card numbers on our servers.
- Order History: Details of the products you have purchased and your interactions with our customer service team.
- Technical Data: IP address, browser type, and cookies to help improve website functionality and your browsing experience.
2. How We Use Your Information
We use your data for the following purposes:
- Order Fulfillment: To process payments, arrange delivery via our logistics partners, and provide order updates.
- Customer Support: To assist with assembly questions, returns, or product inquiries.
- Marketing (With Consent): To send updates about new wooden play items or seasonal promotions. You may opt-out at any time.
- Safety & Compliance: To comply with UAE legal obligations and ensure the security of our transactions.
3. Third-Party Sharing
We do not sell your personal data. We only share information with trusted partners necessary to run our business:
- Logistics Partners: To deliver bulky furniture items to your home in the UAE.
- Payment Providers: Such as Tabby and Tamara, to facilitate installment plans and secure transactions.
- IT & Analytics: To maintain website performance and security.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with UAE commercial and tax laws (typically 5 years for transaction records).
5. Your Rights
Under UAE Data Protection Law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or fix inaccurate information.
- Erasure: Request that we delete your data (subject to legal retention requirements).
- Withdraw Consent: Stop receiving marketing communications by clicking “unsubscribe” in any email.
6. Cookies
Our website uses cookies to remember your preferences and items in your shopping cart. You can manage your cookie preferences through your browser settings, though some features of the site may not function properly without them.
7. Security
We implement industry-standard security measures, including SSL encryption, to protect your data. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about your data or this policy, please contact us:
- Entity: Allvia LLC
- Address: Sharjah, United Arab Emirates
- Email: privacy@neztly.com
- Website: www.neztly.com
